Frequently Asked Questions
Everything you need to know about our farm-fresh delivery service.
How do you ensure the freshness of my order during shipping?
All perishable items are packed in insulated liners with non-toxic gel cold packs. We use expedited shipping to ensure your farm-to-table products arrive at your doorstep in peak condition.
Where does Blackbird Farms source its products?
We take pride in our 'local first' approach. The majority of our produce and meats are raised directly on our family farm, while specialty items are sourced from a small network of trusted, sustainable partner farms.
Do you offer subscription boxes?
Yes! You can choose from our weekly or bi-weekly 'Farmer's Harvest' subscription boxes. Subscribing saves you 10% on every order and ensures you get the first pick of the season's best yields.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if any item arrives damaged or does not meet our quality standards, please contact us within 24 hours for a full refund or replacement.
Are your farming practices organic?
While we are not officially certified organic, we follow strict regenerative farming practices. This means we avoid synthetic pesticides, prioritize soil health, and ensure our livestock are pasture-raised without hormones.
When will my order be delivered?
Orders placed by Sunday at midnight are processed for Tuesday and Wednesday delivery. You will receive a tracking number via email as soon as your box leaves the farm.